Privacy Policy
This Privacy Policy describes how Elanviora. For the purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy. Please read this Privacy Policy carefully. Changes to This Privacy Policy We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law. How We Collect and Use Your Personal Information To provide the Services, we collect, as set out below. The information we collect and use varies depending on how you interact with us. In addition to the specific uses outlined below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others. What Personal Information Do We Collect? The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect. Information We Collect Directly from You Information that you submit to us directly through our Services may include: Contact details including your name, address, phone number, and email. Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number. Account information including your username, password, security questions, and other information used for account security. Customer support information including the information you choose to include in your communications with us, for example, when sending a message through the Services. Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features. Information We Collect Through Your Use We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services. Information We Obtain from Third Parties Finally, we may obtain information about you from third parties, including from vendors and service providers who collect information on our behalf, for example: Companies who support our Site and Services, such as Shopify. Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) in order to process your payment, fulfill your orders, and provide you with products or services you have requested, to fulfill our contract with you. When you visit our Site, open or click on emails we send to you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies. Any information we receive from third parties will be treated in accordance with this Privacy Policy. See also the section below, Third-Party Websites and Links. How We Use Your Personal Information Providing Products and Services. We use your personal information to provide you with the Services and fulfill our contract with you, including to process your payments, fulfill your orders, send notifications related to your account, purchases, returns, exchanges, or other transactions, create, maintain, and otherwise manage your account, arrange for shipping, facilitate returns and exchanges, and other functionality and functionalities related to your account. We may also enhance your shopping experience by allowing Shopify to match your account with other Shopify services you may wish to use, in which case Shopify will process your data according to its Privacy Policy and Consumer Privacy Policy. Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing and promotional communications by email, SMS, or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you are located in the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products according to Art. 6, para. 1 (f) GDPR. Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately. If you are located in the EEA, the legal basis for these data processing activities is our legitimate interest in ensuring the security of our Site for you and other customers, according to Art. 6, para. 1 (f) GDPR. Communicating with You and Service Improvement. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interest to be able to respond to you, provide you with effective services, and maintain our business relationship with you, according to Art. 6, para. 1 (f) GDPR. Cookies Like many other websites, we use cookies on our Site. For specific information about the cookies we use in connection with operating our store with Shopify, please refer to https://www.shopify.com/legal/cookies. We use cookies to operate and improve our Site and Services (including remembering your actions and preferences), to run analytics, and to better understand user interaction with the Services (in our legitimate interest to administer, improve, and optimize the Services). We may also allow third parties and service providers to use cookies on our Site to better tailor the Services, products, and advertising on our Site and other websites. Most browsers automatically accept cookies by default, but you can choose to set your browser to remove or reject cookies through your browser settings. Please be aware that removing or blocking cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to stop working properly or no longer be available. Additionally, blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners. Our Site also recognizes the Global Privacy Control (GPC) signal, which allows you to opt out of certain uses or disclosures of your data. If you communicate your preference to us via GPC, we will treat this signal as a valid request to opt out of sharing/targeted advertising for the associated browser or device. If we can associate the device sending the signal with a Shopify account, we will also apply the opt-out request to that account. More information about Global Privacy Control can be found at https://globalprivacycontrol.org/. Aside from Global Privacy Control, we do not recognize any other "do not track" signals that may be sent from your web browser or device. How We Share Personal Information In certain circumstances, we may disclose your personal information to third parties for purposes of performing our contract with you, legitimate purposes, and other reasons subject to this Privacy Policy. These circumstances